*Most emails will receive a response within 1 business day.
Customer Service - Hours of operation:
Monday through Friday 8:00 AM to 9:00 PM EST
Saturday 10:00 AM to 6:00 PM EST
Frequently Asked Questions.
We require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays that might impact delivery times.
We are proud to say that we are able to offer FREE shipping to over 200 countries click here for more info.
Yes. Please note that with ePacket we are able to ship to over 200 countries & regions!
We will replace all defective units with a new item upon 14 days of shipment arrival. For more information click here.
You can contact us via email at email@example.com or by using the form located below. Also you can just respond directly to any notification you will receive regarding your order, shipment notification or delivery notification emails.